|Revista INFAD 2013||
ISSN EDICIÓN EN PAPEL: 0214-9877
|Nº1, Vol. 1, pp. 357-366||doi: en trámite|
COMUNICAÇÃO NÃO-VERBAL NO SETTING DA CONSULTA EM ODONTOPEDIATRIA NON-VERBAL COMMUNICATION IN THE PEDIATRIC DENTISTRY APPOINTMENT SETTING
Maria do Rosário de Fátima Martins Dias
The outcome of any treatment performed in a dental medicine appointment setting is invariably contingent on the quality of the relationship established by the relational pair dentist – patient. In pediatric dentistry, it is nowadays well-known that some disruptive behavior expressed by children during appointments result from dentists’ ill-suited communication acts. The current study draws on strategies inherent to non-verbal communication and accesses how non-verbal signs, sent by both, dentists and patients, during pediatric dentistry appointments, are perceived. The methodological procedure consisted in the application of two original questionnaires per group/sample: 208 children aged 6-10 years (G1); 221 dental care practitioners (G2) - dentists and dental medicine students undergoing clinical internship. Those questionnaires provide an instrument for analyzing nonverbal, subliminal signs, sent by children and doctors, allowing thus for an eventual adjustment of pediatric dentistry intervention strategies used in the context of dentist - child relationship.
Keywords: Pediatric Dentistry; Nonverbal Communication; Health education